Frequently Asked Questions
Find answers to common questions about our services
Yes, Ardent Cleaning Services can accommodate special requests such as hypoallergenic cleaning or extra attention to pet hair. We use eco-friendly products that are safe for people with allergies and can tailor the cleaning process to focus on areas where pet hair accumulates or where specific sensitivities need to be addressed. Just let us know your preferences, and we will customise the service to meet your needs.
Yes, all of our cleaners are fully vetted and undergo thorough background checks, including DBS screening. Our company is also fully insured, providing coverage for any potential damages or accidents during the cleaning process. Your peace of mind and trust are our top priorities.
Absolutely! You can customise the service to include specific tasks like laundry, bed-making, window cleaning, or organising spaces.
Yes, Ardent Cleaning Services allows clients to request the same cleaner every time, subject to availability. This ensures consistency and familiarity with your cleaning preferences.
Yes, Ardent Cleaning Services can clean when you are not home. Many clients choose this option for convenience. The company follows strict security protocols when handling keys or alarm codes. Keys are securely stored and labelled anonymously to ensure privacy, and alarm codes are kept confidential. You can trust that the team will access your property safely and lock up properly after completing the cleaning.
Yes, Ardent Cleaning Services can estimate the time needed for cleaning based on the size of your property and the specific tasks required. Generally, larger properties or those requiring deep cleaning may take more time. During an initial consultation, we can assess your home and provide a more accurate time estimate.
You won’t need to provide any cleaning supplies or equipment as we bring everything with us. We use high-quality, eco-friendly products and methods to ensure both an effective clean and a safe environment for your home or business.
Booking is simple! You can call us directly on 07717 376 188 during our opening hours, email us at info@ardent-living.co.uk, or visit our contact page. We'll respond promptly to discuss your requirements and arrange a convenient time for your clean.
Ardent Cleaning Services ensures the safety and cleanliness of homes and workplaces by using eco-friendly products, which are both effective and safe for occupants and the environment. Our staff are fully trained, DBS-checked, and follow strict hygiene practices, including the use of personal protective equipment (PPE) when necessary, and regularly sanitising all tools and equipment. The company is fully insured, offering added peace of mind to clients concerned about health and safety.
We offer flexible scheduling to suit your needs. You can book one-time cleanings or opt for regular services on a weekly, fortnightly, or monthly basis. We are happy to accommodate whatever frequency works best for you.
We're available Monday to Friday from 9:00 AM to 5:00 PM. For urgent enquiries or to book a service, you can call us on 07717 376 188 or email info@ardent-living.co.uk.
Our rates vary depending on the specific needs of each client and the type of cleaning required. We offer customised pricing based on factors such as the size of the property, the scope of work, and how frequently you need our services. For most jobs, we provide a fixed price after an initial consultation, but we also have hourly options for certain tasks. I would be happy to discuss your specific requirements and provide you with a detailed quote.
We offer a comprehensive range of professional cleaning services including Domestic Cleaning for regular home maintenance, Deep Cleaning for thorough top-to-bottom cleans, End of Tenancy Cleaning, Seasonal Cleaning, Window Cleaning (internal only), Oven Cleaning, and Carpet Cleaning. Each service is tailored to meet your specific needs.
If you are not satisfied with the cleaning service provided by Ardent Cleaning Services, we will either rectify the issue as soon as possible or offer a solution to ensure you are completely satisfied. Customer satisfaction is a priority and the business values maintaining high standards of service.
Our customers consistently praise our attention to detail, prompt communication, and hard-working team. We're not just cleaners—we're trusted partners who take pride in delivering sparkling results every time. All our staff are DBS checked, thoroughly vetted, and fully insured. Many of our clients trust us as key holders, which speaks to the relationships we build. As our founder says, 'I am proud of everything we have achieved so far, and most of all, I am grateful that our clients continue to speak highly of us and recommend us with confidence.'
In addition to our cleaning services, we offer compassionate wellbeing support for elderly clients and those who need extra care. Our services are designed to help maintain independence and quality of life. Visit our wellbeing services page to learn more about how we can support you or your loved ones.
We proudly serve Orpington, Bromley, Bickley, Beckenham, Farnborough Village, Chelsfield, Chislehurst, and surrounding areas. If you're not sure whether we cover your location, please get in touch and we'll be happy to help.
Still have questions?
Our friendly team is here to help. Get in touch and we'll respond promptly.